Who are we
Ons website-adres is: https://pontarte.com.
our business information is registered at the Chamber of Commerce under number: KvK 70179972
Our address is:
6211 KV Maastricht
+31 (0)6 37 40 34 99
BTW NL858177419B01 (TAX nr)
What personal information we collect and why we collect it
When visitors leave comments on the site, we collect the data shown in the response form, the IP address of the visitor and the browser user agent to help detect spam.
If you are a registered user and upload images to the site, you should avoid uploading images containing EXIF GPS location data. Visitors to the website can download the images from the website and view the location data.
If you fill in the registration form we keep your information in our database to send regular newsletters and information about our activities
When you leave a comment on our site, you can indicate whether we can store your name, your e-mail address and website in a cookie. We do this for your convenience so that you do not need to re-enter this information for a new response. These cookies are valid for one year.
If you have an account and you log in to this site, we store a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain any personal information and will be deleted as soon as you close your browser.
Once you log in, we will save some cookies in connection with your login information and screen display options. Login cookies are valid for 2 days and cookies for screen display options 1 year. If you select “Remember me”, your login will be saved for 2 weeks. Once you log out of your account, login cookies are removed.
When you change or publish a message, an additional cookie is stored by your browser. This cookie does not contain personal data and only contains the post ID of the article that you have edited. This cookie expired after a day.
Embedded content from other websites
Messages on this site may contain embedded (embedded) content (for example, videos, images, messages, etc.). Embedded content from other websites behaves exactly the same as if the visitor had visited this other website.
How long we save your data
When you leave a comment, that reaction and the metadata of that reaction are kept forever. In this way we can automatically recognize and approve follow-up reactions instead of moderating them.
For users who registered on our website (if applicable), we also store personal information in their user profile. All users can view, change or delete their personal information at any time (the username can not be changed). Website administrators can also view and change this information.
What rights you have about your data
If you have an account on this site or you have left comments, you can request an export file of your personal data that we have from you, including all data that you have provided us. You may also request that we remove any personal data that we have from you. This does not contain any data that we are required to keep for administrative, legal or security purposes.
Where we send your data
Responses from visitors can be guided through an automated spam detection service.
If you use our store
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.
We share information with third parties who help us provide our orders and store services to you; for example —
In this subsection you should list which third party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.